Myths About The Hospitality Industry
About 16.4 million Americans worked in the hospitality industry as of October 2018, according to numbers from the federal government’s Bureau of Labor Statistics. The industry employs restaurant servers, hotel housekeepers, concierges, bartenders, and much more. Despite that, there are still some pervasive myths about how the hospitality industry does (or in some cases, should) operate. Here are three myths worth correcting. The customer is always right The phrase “The…